Tuesday, 19 November 2019

Discovery Questionnaire: Dealing with Clients

Discovery questionnaire - Whenever, we can we should try to introduce ourselves at the end, after having the appropriate information to cater our story and offering to the potential client needs. These questions are adaptable depending on the client, what do you want to know how you can build rapport with the client. 

Collaborative initial chat:

  • Who are you what is your role?
  • How long have you been there?
  • How long has your company been around? What its story?
  • How big is your team?
  • Any other stakeholders or decision makers? 
  • Have you worked with studios in the past?
  • What have you done so far? What has worked? What hasn't? 
  • What are your challenges?
  • What are you trying to communicate?
  • What's your budget? 
  • Timeline? 
  • Make the client feel important, ask questions at the end before talking about you? 
  • Knowing this information helps when pitching the idea back to the client. 
  • Most effective to do Discovery questionnaire in person or via email if necessary?

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